Filing a Claim

In order to file a claim for reimbursement of charges paid out-of-pocket, be sure to keep all receipts and any additional documentation related to your out-of-pocket medical expenses.  You can find a claim form by logging in to your CISI account at or on the Business Traveler portal at   The form should be completed in its entirety and sent along with itemized bills for all amounts being claimed to one of the following:

  1. Mail to Cultural Insurance Services International, 1 High Ridge Park, Stamford, CT 06905
  2. Email to
  3. Fax to (203) 399-5596